Shipping & Returns

Live Support Call: 9316222222

Shipping Policy

ZARC INDIA currently deliverers all its orders through its own logistics to avoid any transit damages

We normally deliver the product within 1 working day based on the Pincode , For some pincode where the stock needs to be sourced from different location we usually deliver with in 1 - 4 working days in Punjab State

 

  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

  • Free Shipping for orders above value Rs 10000*

  • Cash on Delivery option available

Return & Exchange Policy

Returns is a scheme provided directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy.

Return & Refund Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Costumer Service number @ Ludhiana: 0 9316222222 (10 AM - 7 PM). 

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.

Products/Items should be UNUSED.

Products should be returned in their original packaging along with the original price tags, labels and invoices.

It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Refunds:
We will process the refund after receipt of the product by ZARC INDIA or its business partner. Refund will be processed based on the mode of payment of the order

Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.

Orders paid by net banking accounts will be credited back to bank account.

For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.